The supermarket on my sofa: A Tesco online shopping review.

There’s things I prefer in life to pushing a wonky shopping trolley loaded with a grabby toddler and a pre-schooler begging for snacks. Like a trip to the dentist, or cycling uphill in the rain. I’ve used online shopping sporadically in the past, but I never seemed to be together enough to have a list ready to do it regularly. Sometimes, it just seems easier to pile everyone into the car and pluck enough random foodstuffs from the aisles to stay upright and functioning for the week ahead than it is to plan and budget and stick to a list.

From The Daily Edge’s “16 reasons to hate doing the ‘big shop’”

And so, when I got the chance to try out Tesco online shopping again last week  for review purposes that’s exactly what I did! I’ve mentioned that we were trying meal planning before but we did fall off the wagon fairly quickly. Now, we have purchased a small blackboard under the no doubt mistaken illusion that we’re more likely to use that for our weekly meal plan than a repurposed kids’ reward chart.

I already had a Tesco account set up. Registration is easy whether you do or don’t already have a clubcard. Although we don’t shop there every week, I have a Tesco Visa card which I use to accumulate clubcard points on all my purchases. Since the last time I used online shopping, when my 2nd child was new born, there’s definitely been an improvement in the functionality of the site. All my frequent Tesco purchases were stored in the ‘Favourites’ tab, so in addition to working off my list, I could see if there was anything else I’d usually get that I’d omitted. I stock up on a lot of my vegetarian staples at Tesco – Quorn products, Dee’s wholefoods, Cauldron tofu and Marigold boullion powder. The German multiples just don’t have everything I need for my store cupboard, and I can’t always get to an Asian market, so I spread my shopping out a lot!

What’s particularly comforting is the little 3+, 4+ and 7+ symbols displayed next to fresh products. When online shopping in the past, I really felt I was relying on the integrity of my picker to not give me short dated items, or just past its best fruit and veg. This is a built-in guarantee that I’d get as good a product as I’d have chosen myself.

To reward myself for a shop well done (on my lunchbreak in work incidentally) I threw in a couple of extra special offer goodies…half price Ben & Jerry’s, mmmm! All are available at a glance on the front page. You can ignore them more easily than trying to avert your eyes rounding the end of the aisle in the bricks n mortar supermarket, but they’re there if you want to see them all in one place.

As I was doing this for review purposes, I decided to throw caution to the wind and allow substitutions on all my purchases – you can apply a blanket setting then tailor individual items as you wish, say if you’ve a preferred brand or flavour of something then you may not want it to veer from your choice. There’s also an option to add a note to the picker. Like ‘green bananas please!‘. Our picker was spot on. There was one substitution on a toddler snack, one flavour for another, which the driver pointed out to my husband on delivery. He also explained one item wasn’t available and there wasn’t an alternative so it was left off. There were actually 2 more anomalies, not listed, but not unwelcome. One cleaning product was a different scent than ordered, and instead of a pack of ‘Tesco Finest 2 Garlic And Coriander Naan Bread’ ordered, there was 2 other 2-packs of the same flavour put in. Bonus naan! Hard to complain, but a little confusing that they didn’t appear in the substitution list.  It did make me feel the need to go over the rest of the list to make sure I had gotten what I ordered.

I picked a midday delivery slot on a day I knew my husband was working from home. I recommend this tactic, as then the shopping also gets put away, an add-on you can’t order from Tesco!  One thing that would put me off using the service is the delivery charge, unless I was doing a particularly big stock-up to make it worth my while. However booking a slot quite far in advance can be done, and makes things a bit cheaper. I also liked that I could submit and pay for my order and then go oh crap! Milk! and edit my order without having to resubmit payment details up until a designated time before your shop being picked. All in all,  I’m definitely going to try and be organised enough to use the service more frequently.  I think the delivery charge can be offset by smart and timely shopping. I’m not sure I’ve the will power not to check out the virtual biscuit aisle though…

****
If you’d like to try Tesco online shopping for yourself, they’ve provided me with a code to get €20 off a shop for €60 or more for new customers.  So stock up on wholesome veggies or go crazy with wine (a little from column A, a little from column B for me!)

Offer Details
€20 off when you spend €60 or more on your first online grocery shop at Tesco.ie
http://www.tesco.ie/groceries
eCoupon code: RXXF4NC
Offer end date: 10th October 2013
Full terms and conditions can be found at http://www.tesco.ie/groceries

Disclosure
I received a €50 voucher with which to complete this online shop. However, my opinions and the content of this review are my own.

11 responses to “The supermarket on my sofa: A Tesco online shopping review.

  1. It’s been a while since I did my grocery shopping virtually and that’s a good offer you’ve got there. When I last had groceries delivered from Tesco I was happy with the substitutions too.

    Like

  2. Yeah they really have fine tuned the service over the years I reckon.

    Like

  3. We’re weekly online shoppers. Very few missing items anymore and substitutions not bad either.

    Like

  4. I have to confess that I do weekly online shops without a meal plan so don’t expect online shopping to create the discipline !! I just browse the same way as I would if I was there except that I start with my favourites and use that as a checklist for what I might be running low on. And check the special offers too. By the time i finish i normally know what a few of our dinners will / could be. The big thing for me is that at the end if the basket is too expensive, i put stuff back. i never do that in real shopping… And yea, I always choose a delivery slot when im not home:-)

    Like

  5. Oh and I have very refined substitutions requirements but these are built up over time & remembered from week to week. Still no idea why I have 10 tins of mandarins in my kitchen though…

    Like

  6. My toddlers new favourite thing is throwing stuff out of the trolley as I’m filling it so I could be reverting back to online shopping any day!

    Like

  7. It sounded as though you gave the review angle a lot of thought – testing the system, which I didn’t think of – and I’m sorry to say that I haven’t done it since, mainly because the delivery does not include prescription items or cash from the cashpoint!

    Like

    • Not sure I could trust them with my pin candi!. Actually I noticed some big Tescos have pharmacies. Are their meds any cheaper than boots or independents or is it all a super rip off in the republic?

      Like

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s